Coonawarra Lavender

Frequently asked questions...

How can I pay?    Coonawarra Lavender accept MasterCard, Visa, American Express, Money Order and Bank Deposit.  All of these options are available on our  secure online ordering system.

How long until I get my goodies?    It depends on when you order, but generally your order is posted within 4 days after you order & payment has been received.   Once it leaves us though, the rest is up to Australia Post.

How much is postage?    Postage is calculated on the weight of your order and where it's being sent to.  Once you've selected all of your items, proceed to the checkout.  After you've entered your address details, the postage cost will be shown,   You can still amend your order from here.

Where can I enter my promotional code?    Once you've selected all the items you'd like, proceed to the checkout.  After entering your address, on the payment page, there's a space for you to enter a discount or promotional code.  If you have any concerns, please don't hesitate to call or email us.

Can I get some free samples?    Most of our customers would agree that our prices are very reasonable for a high quality, handmade, all natural product.  The packaging is gorgeous and unique.  To keep our prices reasonable we don't send out free samples.  Not only would the cost of the item itself add up, but then we'd have to pay for postage.  We do apologise that you may wish to try our products before you buy them, but we're sure you won't be disappointed with your purchase.    That being said, however, we often offer free travel size products when you make a purchase, join our mailing list, or we just pop them in your order if you're lucky!  Join our mailing list to keep up to date!

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